What is Confirmed and Pending status on Booking Requests?

All booking requests from guests are labeled "pending" until you communicate with the guest and confirm arrangements via your personal email or phone call. Then you can use the "Confirm" link to send a confirmation letter to the guest. When you send a confirmation letter, the status changes to "confirmed". Any dates that you block out for personal use as an owner are considered confirmed requests, so they are labeled "confirmed" by default.

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